Segment your customers like never before and reach out to them based on their behaviour. Create targeted campaigns that resonate and drive results. It's like having a personal connection with every customer.
Use pre-made segments
We automatically categorise your store customers into 8 distinct segments based on their recency, frequency and monetary value.
Create custom segments
Want a group of customers who used a particular discount code? Not a problem. With over 70 properties to choose from, you can quickly and easily create custom segments to suit your needs.
Get deep insights into every product's performance, including conversion rate, return rates and 30 other essential metrics. Our product profile feature helps you plan inventory better, identify bestsellers and optimise pricing.
From location to churn probability, explore 20 parameters that define your customers. Our customer profile feature offers a comprehensive view, helping you understand, connect, and serve better.
Want feedback? retainwise makes it easy. Send automated NPS emails after delivery, or whenever you wish to. Gather opinions, understand experiences, and elevate your brand.
From bestseller lists to vital store statistics like repeat customer revenue, retainwise's 30+ store metrics offer you the insights you will ever need to succeed. Know what works, understand your store's pulse, and make data-driven decisions that deliver growth.
Automatically sync Retainwise data with your marketing stack. With over 10 integrations available out of the box, your team’s favourite tools are just a click away.
Will installing Retainwise app slow down the store performance?
Absolutely not! Installing Retainwise will have no effect whatsoever to your store performance and loading times. We do post-purchase analysis, so we do not insert any code into your website.
Can I share my customer lists into a messaging platform?
Yes! Retainwise helps you slice and dice data, then export those relevant customers into various messaging and advertising platforms such as Twilio, Sendgrid, Facebook Ads, Google Ads, Mailchimp and so on. If your required integration is not covered in our existing set of integrations, we will be happy to build it for you.
How fast and accurate are your reports?
Retainwise uses a combination of Shopify APIs and webhooks to keep the data as real-time as possible. If an order is visible in your Shopify store dashboard, it should show up in Retainwise in less than 10 minutes. The delay primarily is due to the data encryption that runs in the background.
How are you different from Shopify Analytics?
While Shopify Analytics offers a basic level of data for all store owners, Retainwise allows for a more in-depth analysis of your business. We have a Shopify comparison article where we do a deep dive into how Retainwise differs from Shopify Analytics.
Will Retainwise use my data for anything other than analytics?
No. Your data belongs to you, similar to how a shipping partner has access to your details but does not own them. We process your data solely to provide you with insights. Consider us as a helpful member of your team, working to increase your revenue. To increase data security at Retainwise, we encrypt all sensitive information to have access to.
What is Retainwise?
Simply put, Retainwise helps you increase your store revenue by using the data that you already own - your customers. We analyse their purchase history and other metrics to give you actionable insights that will increase your store revenue.
Helping stores like yours succeed
1 million
Customer data processed
10k
Product insights delivered
4x
ROI delivered
Practical advice on sustainable D2C growth.
Interviews, tips, guides, industry best practices, and product updates.
August 12, 2023
The Complete Guide to Improving Retention Revenue for D2C Brands
Retention revenue is the lifeblood of Direct-to-Consumer (D2C) brands. It represents the ongoing relationship with customers that transforms one-time purchases into loyal, recurring revenue streams. Here's why it matters.